Feel free to contact us now at +381 66 84 800 84 or drop us an email at [email protected]!
Once you contact us with your request, our Care Coordinator will get in touch with you directly to gather more details and begin working on your case. Shortly after, you will receive a proposal from us, featuring the best hospitals and doctors, along with their treatment costs and availability. Upon receiving the proposal, you can select your preferred choice. Once you've made your decision, we will proceed with booking your appointment and assist you with any additional requests you may have.
I) About Bookadok
Bookadok is your go-to online platform for medical tourism. We make it easy for you to find the right medical, dental, cosmetic, or wellness treatment at prices you can afford. No matter where you are or what your budget is, we're here to help you access quality healthcare and organize your medical travel, all at no cost to you. Our goal is simple: to provide you with all the information you need to make the best healthcare decisions for yourself.
The services provided by Bookadok are entirely FREE of charge. Our medical partners cover the costs associated with the services we provide, so you don't have to pay anything to use our platform. You will only need to pay for your treatment directly to the clinic or hospital when you receive it.
Once you contact us with your request, our Care Coordinator will get in touch with you directly to gather more details and begin working on your case. Shortly after, you will receive a proposal from us, featuring the best hospitals and doctors, along with their treatment costs and availability. Upon receiving the proposal, you can select your preferred choice. Once you've made your decision, we will proceed with booking your appointment and assist you with any additional requests you may have.
II) About medical treatments & our partnering clinics
Our team of professionals will offer all the essential information to guide you in your decision-making process regarding where to undergo your treatment. However, the ultimate decision rests entirely with you.
You don’t have to worry about this. Our team will handle all the appointment bookings on your behalf.
Bookadok partners exclusively with centers that meet rigorous selection criteria and uphold the highest standards of quality to guarantee optimal care. We ensure that all hospitals listed with us are internationally or nationally accredited and have been approved by our board following thorough research and scrutiny.
We can liaise with your insurance provider or the clinic directly to verify this information on your behalf.
There are no restrictions on the number of clinics you can reach out to. Our objective is to assist you in finding the ideal clinic that suits your needs, and we're here to facilitate appointment bookings and address any other inquiries you may have.
Certainly! If you have a specific hospital or medical center in mind that is not currently listed on our platform, we can still assist you with booking an appointment. Please note that Bookadok’s network of medical partners is continuously expanding, and we are open to new partnerships and collaborations.
Certainly! Should you not find the specific treatment you're seeking on our platform, rest assured, we're here to help. Just reach out to us directly, and we'll gladly assist you in locating suitable providers for your requested procedure.
In the rare event of complications during or after your procedure, it's important to understand that while medical treatments cannot be guaranteed 100%, there are measures in place to address any issues that may arise. Ensuring a successful outcome involves having your treatment performed by highly qualified and experienced medical professionals in facilities that adhere to strict hygiene and safety standards.
Additionally, following post-treatment guidelines is crucial to supporting the healing process. Should any concerns arise, please promptly inform your doctor or reach out to Bookadok Customer Care Team. We are dedicated to assisting you in resolving any issues that may arise and will serve as your advocate throughout the process. We recommend considering additional low-cost medical complications insurance before traveling. While this may not prevent issues, it can provide coverage for any unforeseen expenses related to accommodation or travel, offering peace of mind during your medical journey.
Certainly! Our Customer Care Team can facilitate direct communication with a doctor on your behalf.
We understand the importance of your medical history. While it may not always be required to share this information with a doctor before traveling, it's wise to disclose any health concerns you may have in advance. If you're undergoing surgery to address a specific health issue, providing a medical history from your own doctor is recommended for the best possible care.
The duration of your stay at the clinic post-procedure varies depending on the type of treatment. For minor cosmetic procedures like Botox or fillers, you may leave shortly after. However, surgical treatments may require a longer stay, ranging from a week for stitch removal to an extended period for more complex procedures. It's best to consult with your doctor to determine the appropriate length of stay for your specific treatment.
III) Payment
You will make payments directly at the hospital or clinic. They accept various payment methods including cash, bank transfers, and credit or debit cards. If you have any payment-related inquiries, don't hesitate to contact us. We'll liaise with the clinic to ensure everything is in order and provide prompt assistance.
The inclusions vary among clinics. Some may offer complimentary online consultations and airport transfers, while others may have additional services included. We can verify these details with the clinic and provide you with comprehensive information before you finalize your payment.
We prioritize ensuring you receive top-quality treatment at the most competitive rates. Through our partnerships, we strive to secure discounted rates on services and offer them to you at special, lower rates than those typically available at medical centers.
IV) Other services
Many of our partnered medical centers provide international translation services to assist you throughout the process. Just inform us of your language requirements, and we'll coordinate with the medical center to arrange translation assistance for you.
Absolutely! Bookadok is here to assist with your travel needs. We can help arrange flights, accommodation, and even assist with visa processes, ensuring your medical journey is seamless and stress-free.
Certainly! We can arrange transportation services from the hospital to your hotel for your convenience.
Yes, we collaborate with third-party providers for these services, and payments should be made directly to them.
V) Booking cancellation
Yes, you can. However, we recommend doing so as early as possible (at least 48 hours before your appointment) to avoid potential cancellation fees from the clinic.
Absolutely! Your comfort and well-being are top priorities when considering any medical treatment. If you feel uncertain or uneasy about a clinic, doctor, or specific procedure after consultation, you have the right to explore other options. Bookadok's Customer Care team is here to assist you in finding alternative providers, if needed. Feel free to contact us for guidance and support. Your health and peace of mind are our main concerns.
Can't find your answers? Get in touch with us today!
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