The services provided by Bookadok are entirely free of charge.

Our medical partners cover the costs associated with the services we provide, so you don't have to pay anything to use our platform. You only pay for your treatment directly to the medical provider once it’s received.

Once you submit your request, a dedicated Bookadok Care Coordinator will contact you directly to gather more details and understand your needs. You’ll then receive a personalized proposal with the best-matched clinics or hospitals, including doctor profiles, treatment options, pricing, and availability.

After reviewing the proposal, you can choose your preferred provider. Once you’ve made your decision, we’ll handle the appointment booking and assist with any additional arrangements — from travel coordination to follow-up care.

Our experienced team will provide you with all the key information — including treatment options, clinic recommendations, and country-specific details — to help you make an informed decision.

We’re here to guide you, but the final choice is always yours.

You don’t need to worry about scheduling — our team will take care of everything for you. Once you choose your preferred clinic or doctor, we’ll handle all appointment bookings and coordinate the details on your behalf.

Bookadok partners only with clinics and hospitals that meet strict quality and safety standards. All medical partners are thoroughly vetted by our team and must hold national or international accreditations, a proven track record of patient satisfaction, and meet our internal criteria for excellence in care. Each provider is carefully reviewed and approved before being listed on our platform.

Our team can coordinate directly with your insurance provider and the clinic to check whether your treatment is covered. We’re here to help you verify all coverage details and make the process as smooth as possible.

No, there are no limits. You’re free to explore and compare as many clinics as you like.

Our goal is to help you find the clinic that best fits your needs, and we’re here to support you every step of the way — from sharing recommendations to booking appointments and answering any questions you may have.

Absolutely! If you have a specific hospital or clinic in mind that isn’t currently listed on Bookadok, we can still assist with appointment booking.

Our network of trusted medical partners is constantly growing, and we’re always open to exploring new partnerships to meet your needs.

Certainly! If you’re looking for a treatment that isn’t currently listed, simply reach out to us. Our team will be happy to help you find reliable providers that offer the procedure you need — even if it’s outside our current listings.

While no medical procedure can be guaranteed 100%, your safety is our top priority. Bookadok partners only with highly qualified medical professionals and accredited clinics that follow strict hygiene and safety protocols, significantly reducing the risk of complications.

In the rare event that an issue does occur, the clinic will provide appropriate follow-up care in line with their medical policies. Following post-treatment instructions is also essential to support a smooth and successful recovery.

Should any concerns arise, please promptly inform your doctor or reach out to Bookadok Customer Care Team. We are dedicated to assisting you in resolving any issues that may arise and will serve as your advocate throughout the process.

We recommend considering additional low-cost medical complications insurance before traveling. While this may not prevent issues, it can provide coverage for any unforeseen expenses related to accommodation or travel, offering peace of mind during your medical journey.

Absolutely! Our Customer Care Team can arrange direct communication with the doctor, ensuring you get the answers and clarity you need before making any decisions.

While it’s not always required, sharing your medical history is highly recommended — especially if you’re planning to undergo surgery or treatment for a specific condition.

Providing relevant documents or reports from your doctor can help the medical team abroad better assess your case and ensure the safest and most effective care.

The length of your post-procedure stay depends on the type and complexity of the treatment.

For minor procedures like Botox or fillers, you can usually leave the clinic shortly afterward. However, surgical treatments may require a longer stay — from a few days to a couple of weeks — especially if follow-up care, such as stitch removal or monitoring, is needed. Your doctor will provide a personalized recommendation based on your specific treatment plan.

All payments are made directly to the clinic or hospital providing your treatment. Most medical providers accept a variety of payment methods, including cash, bank transfer, and credit/debit cards.

If you have any questions or special requests regarding payment, feel free to contact us. Our team will gladly coordinate with the clinic to ensure everything is clear and arranged in advance.

Inclusions may vary depending on the clinic and the type of treatment. Some clinics offer additional services such as free online consultations, airport transfers, local transportation, or post-treatment check-ups.

Our team will confirm all the details with the clinic and provide you with a clear, comprehensive overview of what’s included in the price before you make any decisions or payments.

Yes. At Bookadok, we work closely with our partner clinics to negotiate special discounted rates for our patients — often lower than the standard prices offered directly by medical centers.

Our goal is to ensure you receive high-quality care at the most competitive price possible, without compromising on safety or results.

Absolutely. Many of our partner clinics offer professional translation services to support international patients. Just let us know your language preference, and we’ll make sure the clinic provides the necessary language assistance throughout your treatment journey.

Yes, absolutely! Bookadok can assist with booking flights, finding suitable accommodation, and even support you with visa arrangements if needed. Our goal is to make your medical journey as smooth and stress-free as possible — from consultation to recovery.

Yes, of course! We can organize comfortable and reliable transportation between the hospital and your hotel to ensure a smooth and hassle-free experience during your stay.

Yes, you can cancel your trip and procedure at any time. However, we strongly recommend notifying us at least 48 hours in advance to avoid any potential cancellation fees.

Please note that each clinic has its own cancellation policy, so we cannot guarantee the terms — but our team will coordinate with the clinic on your behalf and do our best to assist you throughout the process.

Absolutely. Your comfort, safety, and confidence are our top priorities. If you feel unsure about the clinic, doctor, or procedure after your consultation, you’re under no obligation to proceed.

You are always free to explore other options, and our Customer Care Team is here to support you in finding a more suitable provider if needed.

Your peace of mind matters — we’re here to guide you every step of the way.