Listing & Ranking Policy

At Bookadok, we’ve meticulously designed a comprehensive ranking system to offer clear, objective insights into our partner clinics, hospitals, dental & aesthetic centers. Our mission is to empower users with all the necessary information to make well-informed decisions when booking healthcare services. Each time a user searches, we present a curated list of providers tailored to their needs. 

Importantly, Bookadok remains a completely free service for users. Several factors influence how clinics, hospitals, dental & aesthetic centers appear on the Bookadok platform. These five key factors are the most important:

1. Number of completed bookings
2. Response rate
3. Price & Treatment availability
4. Profile completeness
5. Average rating score from other patients

1. Number of Completed Bookings for Specific Treatments

This factor measures how frequently a clinic or wellness center has been selected by Bookadok patients for specific treatments. A higher number of bookings signals a center’s popularity and reliability for providing certain medical or wellness services. It reflects the center’s ability and willingness to accommodate patient needs, showcasing its trustworthiness and success in delivering specific treatments. This criterion helps users make informed decisions based on the center’s demonstrated patient demand and expertise in particular treatments.

2. Response Rate

In the Bookadok ranking system, the speed at which a medical center responds to patient inquiries is a key factor. Timely communication reflects the center’s commitment to patient care and efficiency. Centers that prioritize prompt responses demonstrate their dedication to addressing patient needs and ensuring smooth communication throughout the booking process. By evaluating response rates, we ensure that patients are connected to clinics that value and prioritize their inquiries, contributing to an overall positive experience.

3. Price & Treatment Availability

Price and treatment availability are crucial factors in a patient’s decision-making process. At Bookadok, we prioritize providing transparent information on the cost of treatments and the availability of services across different medical centers. This allows users to compare prices, check treatment options, and plan their medical journey accordingly. By ensuring easy access to this data, patients can make more informed, budget-conscious decisions about their healthcare, enhancing the overall booking experience on the platform.

4. Profile Completeness

The thoroughness of a medical center’s profile on Bookadok significantly influences its ranking. To ensure transparency and trust, all partners are encouraged to maintain comprehensive and up-to-date profiles. This includes accurate details on available medical and non-medical services, location, accreditations, certificates, contact information, and pricing. Clinics and centers that enhance their profiles with staff information, facility photographs, and patient reviews receive additional recognition, improving their visibility and credibility on the platform.

5. Average Rating Score from Other Patients

The feedback from patients who have used Bookadok services plays an essential role in determining the ranking of clinics. User reviews and ratings provide insight into the quality of care, service experience, and overall satisfaction with the medical center. These ratings help prospective patients make more informed decisions when comparing different clinics, ensuring they choose the one that best aligns with their expectations and treatment needs.

We continuously strive to improve the relevance and quality of results displayed on our platform. Our goal is to enhance the user experience and provide the most accurate, timely, and beneficial information possible. If you have any questions or would like more details regarding our ranking process, please don’t hesitate to reach out to us at [email protected]. We are always here to assist with any inquiries or clarifications.